Shipping Policy

• Orders are typically processed and dispatched within 24-48 hours of confirmation.
• Delivery estimates may vary because of courier delays, weather, regional restrictions, sale events, or new launches.
• You will receive tracking details via email or SMS once your order ships.

• Free shipping eligibility, where available, is shown at checkout.
• Any applicable shipping charge is calculated before payment.
• Shipping charges may vary by order value, delivery location, and promotional offer.

All T-STAR orders are shipped in sturdy, protective packaging. Items are placed in their original product box, wrapped in tissue, and shipped in a sealed outer carton or eco-friendly mailer bag where available.

• T-STAR currently delivers across most pin codes in India.
• Primary coverage includes Bengaluru, Mumbai, Delhi-NCR, Hyderabad, Pune, Chennai, and Ahmedabad, with expanding coverage into Tier-2 and Tier-3 cities.
• To confirm availability, enter your pin code on the product page or at checkout.
• We do not currently ship internationally.

If your order has not arrived within the estimated delivery window:

1. Check the tracking status from the link sent after dispatch.
2. If there has been no movement for more than 3 business days, contact us with your Order ID.

We will investigate with our courier partner and keep you updated. If the shipment is confirmed lost, we will offer a replacement or refund under our Returns, Cancellations & Refunds policy.

For shipping questions, email [email protected]. Support hours are Monday-Saturday, 10 AM-6 PM IST.