Terms & Conditions

T-STAR is a premium D2C footwear brand offering contemporary, comfort-driven chappals, sandals, slippers, slides, clogs, and flip-flops. T-STAR is operated by T-Star Footwear in India.

• You must be at least 18 years old, or use the site under parent or guardian supervision, to place an order.
• You confirm that information provided during checkout or account use is accurate.
• You are responsible for keeping account credentials confidential.
• T-STAR may suspend or terminate accounts that violate these Terms.

• Product descriptions, images, availability, and prices may change without notice.
• We work to keep size charts, material details, and care instructions accurate, though slight manufacturing or display variations may occur.
• Prices are listed in INR and include applicable taxes unless stated otherwise.
• Placing an order is an offer to purchase. T-STAR may accept or decline an order where necessary.
• Payments are processed by secure third-party gateways. T-STAR does not store complete card or banking details.

Shipping timelines, charges, and serviceable locations are detailed in our Shipping Policy. Cancellations, returns, exchanges, replacements, and refunds are covered in our Returns, Cancellations & Refunds page.

T-STAR is not liable for delays caused by courier partners, natural events, regional restrictions, or incorrect address information provided by the customer.

All website content, including the T-STAR name, logo, product photography, footwear designs, and written content, belongs to T-STAR Footwear and may not be reproduced, distributed, or used without prior written consent.

• Do not use the website for unlawful purposes.
• Do not attempt unauthorized access to systems or other customer accounts.
• Do not post or transmit harmful, misleading, or infringing content.
• Do not resell T-STAR products without prior written authorization.

To the fullest extent permitted by law, T-STAR is not liable for indirect, incidental, or consequential damages arising from use of our products or website, including delays outside our reasonable control or injuries from improper product use.

These Terms are governed by the laws of India, and disputes are subject to the jurisdiction of courts in India unless a mandatory consumer law requires otherwise.

T-STAR may update these Terms from time to time. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

For questions, email [email protected].